Median

Live chat software for your website that allows you to watch your customer navigate your site while chatting with them with no software installation required.

Description

Median is a new take on live chat software for your website. Median automatically starts a co-browse session (e.g. limited screenshare) session as soon as a customer starts chatting with you. This allows you to see how they are interacting with your site in real time to help drastically reduce troubleshooting time. You can also sync and display customer information from your internal systems directly into the chat session to give you better context on who you are chatting with immediately.

Stage

Coming soon

Platforms

  • Website/Web app

Launch date

August 01, 2017

Published

July 02, 2017